Prevent compulsive gambling

At Club Gold Casino we encourage responsible gaming. Gaming can be both, a means of entertainment and profit. You should be aware that losing can also be part of the experience. Therefore, you should never risk losing more than you can afford. We, at Club Gold Casino, will be happy to help you set your own limits. We give you the opportunity to choose your daily, weekly or monthly gaming limits. Our experienced Customer Support Managers can help you set a maximum deposit amount and keep your gaming under control.

Self-exclusion

Club Gold Casino provides the facility for players to self-exclude themselves from their account for a minimum period of six months. Once this option has been implemented on a player’s account, it will not be possible for that account to be re-opened under any circumstances until the period set has expired. Throughout the period of self-exclusion, Club Gold Casino will do all it can to prevent a new account being opened by the same player. An account which has been locked or closed for a reason other than self-exclusion or a gambling problem may be re-opened at any time upon the player’s request and subject to a 7 days cooling off period.

Under-age gambling

It is against the law for persons under 18 years of age to gamble and Club Gold Casino takes this very seriously. We carry out age verification checks on our players and may ask for additional documentation. Anyone under the age of 18 found to be using the site will have any winnings forfeited and may also be reported to the appropriate authorities.

Parental control

A number of third party applications are available to download in order for parents to prevent, monitor or restrict their children’s access to the Internet.

CYBERsitter (www.cybersitter.com) allows parents to monitor their children’s internet use, as well as block access to any undesirable sites.

NetNanny (www.netnanny.com) is a complete parental control suite that allows parents to keep their children safe and protected.

GamBlock (www.gamblock.com) is a software application which blocks access to all gambling sites.

Do you need help?

If you are worried about your gambling becoming an addiction, feel free to talk to us about it. Contact us by telephone or email us at [email protected] .

If you wish to seek professional assistance in relation to a friend’s or your own addiction, you may contact any of the following:

Gamblers Anonymous UK
www.gamblersanonymous.org.uk

Gam-Anon UK & Ireland
www.gamanon.org.uk

GamCare
www.gamcare.org.uk